FAQs of Coolmuster Android Backup Manager
Top Related FAQs
(1) Download & Installation
How to Download Coolmuster Android Assistant (Android Version) to My Android device?
(2) Connection
How to Do If the Driver Installation Failed?
How to Enable USB Debugging on Android Device?
What to Do If USB Debugging Enabled But Detection Still Failed?
What to Do if Android Device Fails to Connect via USB?
What to Do if the Program Does Not Recognize My Android Device?
How to Connect Android via Wi-Fi?
(3) Use
How to Fix Undersize Font in 4K/High-DPI Display?
What Can I Do if the Program will Not Start Normally?
How to Fix When The Product Freezes or Crashes?
Why Am I Getting A Message Saying "the program is Still running" When I Try to Uninstall the Tool?
Why the Program Can Only Detect Received Messages But Not Sent Messages?
How to Fix the Not Enough Space Issue for Android Devices?
Other FAQs You May Also be Interested in
1. What's the limitation in trial version of Coolmuster Android Backup Manager?
With the trial version, you can only back up data on Android device, while the full version not only allows you to back up Android phone data, but also restore Android from the backup file with 1 click.
By the way, both the trial version and full version have no restrictions on phone models and operating system, and allow you to enjoy technical support and free software upgrade.
2. Which devices are supported by your Android Backup Manager?
The devices of the following brands are supported: Samsung, Xiaomi, OPPO, Oneplus, TECNO, Infinix, Itel, vivo, Motorola, Honor, etc. Click here to find if your phone is contained in the supported phone list.
In addition, it supports phones with Android OS 6.0 and above (including Android 14), but does not support phones with OS lower than Android 6.0.
And some models of these brand phones may not be supported, for there are too many models and we couldn't tested all of them. If you find that your device is not supported, please contact us and tell us your phone brand and model.
3. Can I back up data from one Android phone to another phone with Android Backup Manager?
No, you could only back up data from Android phone to computer directly. However, you can choose to restore data from the Android backup to another Android phone with its Restore function. To transfer data from phone to phone directly, please use the Coolmuster Mobile Transfer.
4. Can I back up data from my Android phone with broken screen?
If the USB debugging is enabled on your phone before it is broken, the data can be found and backed up with our program.
5. Can Android Backup Manager manage more than one Android phone at the same time?
Yes! You can manage more than one Android device simultaneously with Android Backup Manager. Just connect these Android devices to the computer at the same time.
6. Can I back up App with its data to my computer, such as WhatsApp and LINE?
You can back up all apps from your Android phone to the computer, but the app data is not supported.
7. Will this program work on an iMac with OSX 10.15 and above?
No. Currently, this software is perfectly compatible with Mac OSX 10.9 to 10.14.
Our technical support team is working really hard on supporting Mac OSX 10.15 and above. You can keep up to the product update information from the technical support.
8. Why does the program stop at restoring app when restoring a backup?
This may be due to permission restrictions of the applications, which do not support transfer.
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Attention: If you can't find your desired answers in this page, please feel free to contact us via the online feedback function or via email: support@coolmuster.com as you like.
