"My Facebook app crashes every time I try to read comments on a post/article. I can open the comments, and see them, but since I begin to scroll, it crashes... Like clockwork. Any help would be appreciated."
- From Reddit
Facebook is one of the most popular social media apps, allowing millions of users around the world to stay connected, share updates, and communicate with friends and family. However, like any app, Facebook can sometimes experience issues that prevent it from working properly. One of the most frustrating problems users face is the app constantly crashing. If you're reading this, you're likely experiencing Facebook crashes and want to know why it's happening and how to fix it.
In this guide, we'll walk you through why Facebook keeps crashing and provide a series of solutions to help you get the app working smoothly again.
Why does Facebook keep closing on my phone or why does Facebook keep stopping? Some of the most common causes include:
After identifying the causes of the Facebook app crashing, we can now implement the following targeted fixes to resolve the issue effectively.
Restarting your phone is one of the simplest yet most effective solutions. It clears temporary cache, shuts down background apps, and frees up memory. If your Facebook suddenly crashes, restarting your device might be the quickest fix.
Android:
Step 1. Press and hold the "Power" button until the power menu appears.
Step 2. Select "Restart" or "Power off" then turn it back on.
iPhone (iPhone X and newer models):
Step 1. Press and hold both the "side" button and either "volume" button until the "slide to power off" screen appears.
Step 2. Slide to turn off the device, then press and hold the side button again to turn it back on.
Excessive cache data can cause app crashes. Clearing the cache can free up storage space and resolve some temporary issues. If Facebook keeps crashing, clearing the cache and data might be an effective solution.
Android:
Step 1. Go to "Settings" > "Apps" or "Application Manager".
Step 2. Find and tap on "Facebook".
Step 3. Tap "Storage" > "Clear cache" and "Clear data".
iPhone:
Step 1. Press and hold the Facebook app icon, then select "Delete App".
Step 2. Open the App Store and reinstall Facebook.
Older versions of the app may have bugs, and updating to the latest version can resolve compatibility issues. If you haven't updated the Facebook app in a while, it might be causing crashes.
Android:
Step 1. Open the Google Play Store.
Step 2. Search for "Facebook".
Step 3. If an update is available, tap "Update".
iPhone:
Step 1. Open the App Store.
Step 2. Tap the "Updates" tab at the bottom right.
Step 3. Find Facebook and tap "Update".
Suppose you've already tried clearing the cache and updating the app, but Facebook is crashing. In this case, reinstalling the app might be an effective solution.
Android:
Step 1. Press and hold the Facebook app icon, then select "Uninstall".
Step 2. Open the Google Play Store and reinstall Facebook.
iPhone:
Step 1. Press and hold the Facebook app icon, then select "Delete App".
Step 2. Open the App Store and reinstall Facebook.
Sometimes Facebook crashes because your phone's operating system is outdated. Whether you're using Android or iPhone, it's essential to keep your device's software up to date. To update:
Android:
Step 1. Go to "Settings" > "System" > "System update".
Step 2. Check for available updates and install them.
iPhone:
Step 1. Go to "Settings" > "General" > "Software Update".
Step 2. Check for available updates and install them.
A poor internet connection can cause Facebook to crash, especially when loading media-heavy posts or videos. Here's what to check:
If Facebook keeps crashing on your phone despite trying the above solutions, consider using Facebook Lite. Facebook Lite is a lighter, less resource-intensive version of the app designed to work better on devices with lower specifications or poor internet connections.
You can download Facebook Lite from the Google Play Store or the App Store.
If none of the above solutions work and you're still facing issues with Facebook crashing on your Android phone, you can use a specialized Android repair tool like Android Repair to fix the problem with just one click. Android Repair is an easy-to-use software that can solve common Android issues, including app crashes.
Key features of Android Repair
How to fix Android Facebook crashing with a computer?
01Install and run the repair software on your computer. You will see the following pop-up screen. Simply click on "Repair" from the main interface, then select "Android Repair".
02Connect your Android device to your computer using a USB cable.
03On the next screen, choose and confirm your Android model, including device brand, name, model, country/region, and carrier. Then, type "000000" to confirm and proceed.
04Follow the on-screen instructions to put your Android device into download mode. Click "Next", and the tool will begin downloading Android firmware and flashing the new firmware onto your Android device. After a while, your Android device will be successfully repaired, and Facebook will run properly.
Facebook crashing can be a frustrating problem, but with the solutions outlined above, you should be able to fix it and get back to using the app smoothly. Whether you're restarting your phone, clearing the cache, or using a one-click repair tool like Android Repair, there are several ways to resolve the issue.
If you're still experiencing issues, consider reaching out to Facebook's support team or visiting their help center for additional troubleshooting. Hopefully, one of these fixes will work for you, and you can continue enjoying your Facebook experience without interruptions.
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