"My phone, after the most recent update, is stuck on a reboot loop. It is mainly stuck on the Samsung logo but occasionally restarts and shows Samsung Galaxy Note20 Ultra 5g, then goes back to the Samsung logo. I am also unable to power off the phone. I can't go into Safe Mode. Is there anything I can do?"
- From Samsung Community
When your Samsung phone is not turning on keeps showing Samsung, it indicates that it cannot successfully enter the operating system, which can be incredibly frustrating. This issue, often known as the "Samsung stuck on logo" problem, can arise due to various reasons, from minor software glitches to serious hardware issues. In this article, we'll cover why your Samsung phone might be stuck on the logo and outline detailed steps to fix it.
There are several reasons why your Samsung stuck on your phone is starting. Understanding the potential causes can help in determining the most effective solution.
Software bugs, especially after an OS update, can interfere with the device's boot sequence.
Certain third-party apps might not be fully compatible, causing system conflicts during startup.
Corrupted cache files can disrupt booting. These files can accumulate over time and need periodic cleaning.
Incomplete updates or corrupted system files can prevent the phone from starting properly.
Physical damage to the phone's internal components could also cause it to get stuck on the logo screen.
When faced with the issue of "Samsung stuck on logo", here are some practical solutions.
A soft reset is often the first step to resolve minor software-related issues without risking data loss. It refreshes your device's memory and can clear temporary glitches that might be causing the issue. Here are the steps:
Step 1. Press and hold the "Power" and "Volume Down" buttons simultaneously for around 10-15 seconds.
Step 2. Keep holding the buttons until the device restarts and the Samsung logo reappears.
Step 3. Release the buttons once the device fully powers on.
Read More: Touch screen is not working on Samsung? Here are 15 reliable solutions to repair.
A blocked or damaged charging port can also interfere with the startup process. If the phone isn't getting the power it needs or registers inconsistent charging, it may fail to boot up properly.
Step 1. Power off your Samsung device completely.
Step 2. Inspect the charging port closely for any dust, lint, or other debris that could obstruct the connection.
Step 3. Use a soft, dry brush or compressed air to gently remove any debris.
Step 4. After cleaning, plug your phone into a reliable charger and try powering it on again.
Safe Mode disables all third-party apps, allowing you to see if an app is causing the "Samsung stuck on logo" issue. If your phone boots in Safe Mode, then a recently installed app could be the problem.
Step 1. Turn off your Samsung phone completely.
Step 2. Power it on by holding down the "Power" button.
Step 3. When the Samsung logo appears, immediately press and hold the "Volume Down" button until the Safe Mode watermark shows on the screen.
Step 4. Release the "Volume Down" button, and use your phone in Safe Mode to troubleshoot apps.
For significant system errors that cause boot issues, using the dedicated software Android Repair can fix your Samsung phone. Whether you're a tech-savvy user or a novice, it can help you repair your device immediately. Additionally, you can also fix Android black screens, crashes, and other system problems.
Key features of the software
Below is the guide for using it to fix Samsung stuck on the phone is starting:
01After downloading, installing, and launching Android Repair on your computer, connect your Samsung phone to the computer. Click the "System Repair" button in the main window. Click the "Android Repair" option among the three options that appear, and then tap the "Start" icon.
02On the screen that appears, select the correct model, name, brand, carrier details, and country/region, then click the "Next" button to confirm the details. Your device's data may be erased. To continue, type "000000".
03Before the repair, follow the on-screen guide to boot your Android device into "Download Mode". Click the button named "Next" to start downloading the firmware. After the firmware is downloaded, the program will automatically start repairing your Android device.
04Wait for the repair process to complete. Once the repair process is finished, the issue of your device's Android phone getting stuck on the boot screen will be resolved.
A factory reset should be your last resort, as it will erase all data on the device. However, it can resolve persistent issues by restoring the system to its default state. Please back up your phone before factory reset your phone if you don't want to lose your data.
Step 1. Turn off your device.
Step 2. Press and hold the "Power" + "Volume Up" + "Home" (or Bixby for newer models) buttons simultaneously.
Step 3. Release the buttons when the Samsung logo appears, and use the "Volume" buttons to navigate to "wipe data/factory reset".
Step 4. Select it using the "Power" button and confirm.
If all else fails, there may be a hardware issue or a deeper system problem that requires professional attention. Contact Samsung customer support or visit an authorized service center for a diagnosis.
When a Samsung phone is stuck on the logo screen, trying different methods can help identify the cause and potentially resolve the issue. Here's a summary of each method's pros and cons, with a recommended solution:
| Method | Pros | Cons |
| Soft Reset | Simple and easy; suitable for minor software glitches; doesn't result in data loss. | Only effective for occasional startup issues; cannot resolve deep system problems. |
| Check the Charging Port | Simple and risk-free; ensures consistent power flow. | Limited to power or charging-related issues; effectiveness may vary. |
| Boot Into Safe Mode | Effectively detects and removes problematic third-party apps; no data loss. | Time-consuming, as it requires uninstalling apps one by one to troubleshoot. |
| Android Repair | Designed specifically for software issues; efficient and easy to use; doesn't cause data loss. | Usually a paid tool, but offers high success rates for repair. |
| Factory Reset | Can resolve system-level faults by restoring to default settings. | This leads to complete data loss, best reserved as a last option. |
| Seek Professional Help | Allows for in-depth diagnostics and repair of potential hardware issues. | It may be costly and require wait time for repairs. |
Considering the balance of effectiveness, ease of use, and data security, using Android Repair is the best choice. It provides a powerful and efficient solution for various software issues that cause startup problems without requiring a factory reset or risking data loss.
Related Articles:
Is Android Phone Stuck on Boot Screen? Repair It via Effective Tricks
Samsung Phone Hang at Startup Screen? Check 11 Solutions Here
Samsung Black Screen of Death: Reasons, Solutions & Preventions
Samsung Phone Keeps Restarting? Swiftly Find Out Reasons and Solve It
Feedback
Free Download for PC 
