FAQs of Coolmuster Data Erasure
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1. What's the difference between trial and full version of Coolmuster Data Erasure?
Coolmuster Data Erasure offers a trial version that allows you to erase up to 10 files. This gives you a chance to test the software before purchasing the full version.
The full version of Coolmuster Data Erasure unlocks all features, allowing you to erase an unlimited number of files and utilize all erasure modes without restrictions.
2. What can this software erase?
Coolmuster Data Erasure permanently removes: (1) Personal files/folders; (2) Existing, deleted, or formatted data; (3) Data from internal/external storage devices; (4) All file types: photos, videos, documents, emails, etc.
3. Does it affect existing files?
The Free Space Wiper mode only removes deleted data remnants without touching existing files.
4. Is the data erasure permanent?
Yes, once files are erased using Coolmuster Data Erasure, they are permanently deleted and cannot be recovered. It uses advanced algorithms to overwrite data multiple times, making recovery impossible.
5. Can I erase data from external devices?
Absolutely! Coolmuster Data Erasure can erase data from both internal hard drives and external devices.
6. Is the software safe to use?
Yes, Coolmuster Data Erasure is read-only and risk-free, ensuring that your existing files remain unaffected during the erasure process.
7. What is the update/upgrade policy for this software?
When it is purchased, all updates for the major version ordered can be downloaded and used free of charge. You can go to our page Support to retrieve the latest full version.
8. What is its refund policy?
Before deciding to purchase our software, please be sure to download, install, and test-drive the evaluation versions that we provide. We do not offer refunds on software when the registration code has already been sent to the customer. We go to great lengths to produce a trial version with which customers can ensure their satisfaction and system compatibility. This allows them to make an informed purchasing decision. Once that purchase has been made, we do not offer a cash refund or an exchange.
We feel this Refund Policy is consistent with the major software retailers nationwide. During the evaluation period, technical support is available.
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Attention: If you can't find your desired answers in this page, please feel free to contact us via the online feedback function or via email: support@coolmuster.com as you like.
