To successfully have your Android phone recognized by Coolmuster Android Assistant, Coolmuster Mobile Transfer, Coolmuster Android Eraser or Coolmuster Android Backup Manager, the Coolmuster Android Assistant (Android Version) is required to be installed on your Android device. Generally, when you connect your Android phone to computer with USB cable, the program will automatically install the Coolmuster Android Assistant (Android Version) onto your Android phone.
If you have not installed the Android version on your Android device, there are some possible reasons as follows:
1. Coolmuster software does not get this permission;
2. The space of Android device is insufficient;
3. The connection of ADB driver is unstable or disconnected.
However, please don't worry, you can still manually download and install the Coolmuster Android Assistant (Android Version) on your Android device. Please check more information below.
Part 1. Download Coolmuster Android Assistant (Android Version) on Android Phone
Part 2. Install Coolmuster Android Assistant (Android Version) on Android Device
Part 3. Contact Us for Further Assistance
Method 1. Download the Android Assistant (Android Version) by Scanning QR Code
Step 1. Open the default browser of the Android phone (here it takes Samsung as an example), tap the Home icon, and then tap the QR code icon in the upper right corner.
Note: If the default browser of your Android phone does not have the ability to scan the QR code, you can also use the QR code scanner to scan. If you don't have one, you can download and install a QR code scanning app here.
Step 2. Scan the QR code of the Coolmuster Android Assistant (Android Version) below.
Step 3. After the scan is complete, please tap "Download" and "Save" to download it to your phone right away.
Method 2. Download the Android Assistant (Android Version) by Visiting Its Official Website
Step 1. Simply enter the URL "a.coolmuster.com" in your mobile browser. This will go to the official website of Coolmuster Android Assistant (Android Version).
Step 2. Click the "Download" button to download it on your Android phone immediately.
Method 3. Download the Android Assistant (Android Version) Here Directly
If you are visiting this page with your Android device, you can directly click the Download button below to download it into your Android phone.
Notes: After downloading the Coolmuster Android Assistant (Android Version) through the above methods, please go to "Settings" > "Security" > "Unknown sources" > "ALLOW" on your Android phone to change the Security Settings.
Step 1. After the download is complete with the above ways, please tap the "INSTALL" option to start the installation.
Step 2. When the installation is complete, please authorize all the listed app permissions to ensure successful access to your Android files.
By the way, after installing the Coolmuster Android Assistant (Android Version) on your Android phone, you can connect Android phone with Wi-Fi when using the Coolmuster Android Assistant, Coolmuster Mobile Transfer, Coolmuster Android Eraser or Coolmuster Android Backup Manager, and also you can manage your Android files with the Android Version effectively.
If you are in need more help, please feel free to let us know via email at support@coolmuster.com with your following information:
(1) What's your Android device's brand, model, and OS version?
(2) Describe your problems in details.
(3) Send us some screenshots to show the problems.
If you have more problems about Coolmuster products on connection, installation and use, please check the related FAQ below to get the solutions you need.
> Android Backup Manager FAQs.
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