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How to Fix Find My iPhone Not Working? Try the 10 Fixes Here!

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Find My iPhone is an important feature provided by Apple that helps users locate lost devices and protect their personal privacy and data security. However, some users may encounter issues such as the "Find My iPhone not working" problem, where the app fails to function or the device cannot be located. These issues can be caused by various factors, especially after a system update. This article will analyze the possible reasons "why Find My iPhone is not working" and provide step-by-step solutions to fix the issue of "Find My iPhone app not working".

 

Part 1. Why Is Find My iPhone Not Working?

Before resolving the issue, we need to understand why Find My iPhone is not working. Here are the main reasons:

  • Network Connection Issues: Find My iPhone requires a stable network connection, either via Wi-Fi or mobile data. A network disruption can cause location tracking to fail.
  • Feature Not Enabled: If the Find My iPhone feature is not enabled on your device, you will not be able to locate it.
  • iCloud Login Issues: Find My iPhone relies on iCloud account synchronization. If the iCloud account is not properly logged in or there are other login issues, Find My iPhone will not work correctly.
  • Device Battery Depleted or Powered Off: When the device runs out of battery or is turned off, Find My iPhone cannot retrieve the location.
  • Location Services Not Enabled: Location services are a core feature of Find My iPhone. If not enabled, the system cannot obtain the device's location.
  • System Malfunctions or iOS Issues: System errors or outdated iOS versions may affect the proper functioning of Find My iPhone.

Part 2. How to Fix Find My iPhone Not Working

After we know the reasons for Find My not working on iPhone, here are some solutions you can try.

Fix 1. Check Internet Connection

Network connection is the foundation for Find My iPhone to work properly. If your device is not connected to a stable internet connection, Find My iPhone will not be able to locate your device. Therefore, it's important to check and ensure your device is connected to a stable network.

Step 1. Open "Settings" on your device and go to "Wi-Fi" or "Cellular".

Step 2. Ensure the connection is stable and can access the internet.

Step 3. If issues persist, try resetting your network settings:

  • Go to "Settings" > "General" > "Reset" > "Reset Network Settings".
  • Enter your password to confirm the action, then reconnect to the network.

reset network settings to fix my find my iphone is not working

Fix 2. Ensure Find My iPhone Is Enabled

The Find My iPhone feature must be enabled on your device in order to locate it via iCloud. If you forgot to enable this feature, you will not be able to use it to track your device.

Here are the steps to enable it:

Step 1. Open "Settings" on your device and tap on "Apple ID" (your name at the top).

Step 2. Go to "iCloud" > "Find My" and make sure "Find My iPhone" and "Send Last Location" are enabled.

make sure enable find my iphone to fix my find my iphone is not working

Want to turn off Find My iPhone but forget the password? You can read this article to turn it off without password.

How to Turn Off Find My iPhone/iPad with/without a Password?

Fix 3. Ensure Location Services Are Enabled

If the device's location services are not enabled, the issue of "iPhone Find My not working" cannot be resolved. Location services are crucial for the functioning of Find My iPhone, so it's very important to ensure they are working properly on your device.

Here is how to do it:

Step 1. Open "Settings" > "Privacy & Security" > "Location Services".

Step 2. Make sure "Location Services" is turned on.

Step 3. Scroll down and find "Find My", and ensure it is set to "While Using the App".

enable location services to fix my find my iphone is not working

Fix 4. Check iCloud Login Status

If the iCloud account is not properly logged in or there are account issues, it may cause the "Find My iPhone is not working" problem. Make sure you are logged into your Apple ID and that the account is properly linked to your device, as this is crucial for the proper functioning of Find My iPhone.

To check this, follow the steps below:

Step 1. Open "Settings" and tap on [Your Name].

Step 2. Make sure you are properly logged into your Apple ID. If you're not logged in, enter your Apple ID and password to sign in.

check icloud login status to fix find my not working on iphone

Step 3. If you're already logged in, try signing out and then signing back in to resolve any login-related issues. (Can't sign out of your Apple ID?)

Fix 5. Check Battery Level

When the device's battery is too low, Find My iPhone may not be able to locate the device, especially if it is completely powered off. Therefore, check the device's battery status to ensure it has enough charge. If the battery is depleted, connect the charger to recharge the device. (iPhone overheating when charging?)

charge the iphone to fix find my iphone not working after update

Fix 6. Set Date and Time Automatically

Incorrect date and time settings on the device can cause the "Find My iPhone not working" issue. Find My iPhone needs to sync with Apple servers, and incorrect date and time may affect this synchronization process.

To solve this, follow the steps:

Step 1. Open "Settings" > "General" > "Date & Time".

Step 2. Enable "Set Automatically" to allow the device to adjust the date and time automatically.

set data and time automatically to fix find my iphone not working after update

Fix 7. Update the iPhone

System updates can sometimes fix issues caused by older versions of the software, so updating to the latest iOS version may help resolve the "iPhone Find My not working" problem.

Here are the steps:

Step 1. Open "Settings" > "General" > "Software Update". (iPhone stuck on a software update?)

Step 2. If an update is available, tap "Download and Install" to ensure your device is using the latest iOS version.

update iphone to fix find my iphone app not working

Fix 8. Restart the Device

Temporary glitches or background app conflicts on the device may cause "Find My iPhone not working after update". Restarting the device can clear these temporary issues and restore normal operation, making it a simple and effective solution for many problems.

To restart the iPhone, follow the steps below:

For iPhone X, 11, 12, 13, or later:

  • Press and hold both the "Volume" button and the "Side" button until the power-off slider appears.
  • Drag the slider to turn off your device, then wait about 30 seconds for it to shut down.
  • To turn your device back on, press and hold the "Side" button until the Apple logo appears.

For iPhone 6, 7, 8, or SE (2nd or 3rd generation):

  • Press and hold the "Side" button until the power-off slider appears.
  • Drag the slider to turn off your device, then wait about 30 seconds for it to shut down.
  • To power your device back on, press and hold the "Side" button until the Apple logo appears.

For iPhone SE (1st generation), 5, or earlier:

  • Press and hold the "Top" button until the power-off slider appears.
  • Drag the slider to turn off your device, then wait about 30 seconds for it to shut down.
  • To turn your device back on, press and hold the "Top" button until the Apple logo appears.

restart iphone to fix my find my iphone is not working

Fix 9. Use iOS System Recovery

Having tried the basic methods above but my Find My iPhone is still not working? It could be due to a system error or a deeper system issue. In this case, you can use an advanced solution - iOS System Recovery, a professional iOS system repair tool that can fix various system problems on iOS devices without causing any data loss.

Highlights of iOS System Recovery:

  • Fix Find My iPhone not working after update with ease.
  • Support to resolve various iOS system issues, including iPhone stuck on recovery mode/hello screen/ Apple logo, iPhone green/blue/white/black screen of death, iPhone touch screen not working, iPhone won't restore, and more.
  • Upgrade or downgrade your iOS version without iTunes.
  • High success rate & no data loss.
  • Offer two repair modes: Standard Mode and Advanced Mode.
  • The latest iPhone 16 series and iOS 18 are supported.

To fix Find My iPhone app not working using iOS System Recovery, follow the steps below:

01Download and install the tool on your computer. After installation, launch the program and select "iOS System Recovery".

02Connect your iPhone to your computer and trust the connection. Then, click "Start" to go on.

click the start the button

03Select "Standard Mode" and if you select Advanced Mode, it will erase all the data on your device. Then, click "Confirm" to proceed. The tool will begin downloading the necessary iOS firmware.

select the repair mode

04Once the firmware is downloaded, click "Repair" to initiate the repair process. The tool will fix your device and resolve issues like Find My not working on iPhone.

fix iphone find my not working using ios system recovery

Fix 10. Contact Apple Support

If the issue persists, it is recommended to contact Apple Support. They can further diagnose the problem and provide appropriate solutions.

In a Nutshell

That's all about how to fix iPhone Find My not working. With the step-by-step guide in this article, you can quickly troubleshoot and resolve the issue. If the problem is caused by a system malfunction, we recommend using iOS System Recovery, a safe and efficient repair tool that can help you fix potential system issues and easily restore your device's functionality. No matter how complex the problem is, you don't need to worry!

Related Articles:

Why Is My Location Wrong on My iPhone? (Fixes Included)

How to Fake Location on Find My or Find My Friends Without Anyone Knowing

Erase All Content and Settings Not Working: 6 Ways to Fix iPhone Won't Erase

How to Turn Off Find My iPhone Remotely on Another Device?

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