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9 Quick Fixes to Fix iCloud Files Not Downloading on iPhone/iPad

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iCloud is an important tool for Apple device users, enabling easy synchronization of files, photos, and other data. However, users might occasionally encounter issues with iCloud files not downloading, which can be inconvenient for daily work and life. So, why might iCloud files fail to download, and how can you resolve this issue? This article will provide a detailed explanation.

icloud files not downloading

 

Part 1. Why Won't a File Download from iCloud?

Why won't my iCloud videos download on my iPhone? When you are unable to download files from iCloud, it might be due to the following reasons:

  • Unstable Network Connection: iCloud downloads rely on a stable network environment. If your Wi-Fi or cellular data is unstable, the download may fail.
  • Apple System Service Issues: Occasionally, Apple's servers may experience outages, causing iCloud services to temporarily malfunction.
  • Insufficient iCloud Storage: If your iCloud storage is full, files may not sync or download.
  • Incorrect iCloud Drive Settings: Sometimes, if iCloud Drive is not properly enabled or if there are issues with its settings, it may prevent files from downloading.

Part 2. How to Fix iCloud Files Not Downloading

After we know the reasons why files from iCloud are not downloading, here are some fixes that you can use to fix this issue.

Fix 1. Check the Internet Connection

Network connection issues are the most common reason affecting iCloud file downloads. If the network is unstable or the signal is poor, file downloads are likely to fail. Therefore, make sure you are using a stable network.

Check Wi-Fi Connection:

Step 1. Go to "Settings" > "Wi-Fi" and ensure you are connected to a stable Wi-Fi network.

Step 2. If the signal is weak, you can restart your router or switch to another available network.

check wifi connection

Enable Cellular Data for the Files App:

If Wi-Fi is functioning but you're still experiencing iCloud Drive files not downloading issues, try enabling Cellular Data for the Files app. This allows the app to sync files using your cellular data when Wi-Fi is not available.

To do this, go to "Settings" > "Files" > "Cellular Data" and toggle it on. Be aware of potential data usage fees.

enable cellular data for the files app

Toggle On/Off Airplane Mode

Additionally, you can turn Airplane Mode off and then back on to reset the network connection and start the iCloud download.

To do this, swipe down from the top right to open Control Center and tap the "Airplane Mode" icon to enable it. Wait for 30 seconds, then tap the icon again to turn Airplane Mode off.

turn on and off airplan mode

Reset Network Settings:

If it still doesn't work, you can reset the network settings. To do this, go to "Settings" > "General" > "Reset" > "Reset Network Settings".

reset the network seetings to fix files not downloading from icloud

If you want to download iCloud photos to your iPhone or iPad, you can read the following articles to learn how to do it.

[Solved] How to Download Photos from iCloud to iPhone in a Snap

Fix 2. Check Apple's System Status

Apple's system services may occasionally experience outages, leading to disruptions or performance issues with iCloud services. When iCloud services encounter problems, file downloads may be paused or fail. You can check Apple's system status page to see if there are any service disruptions. If iCloud services are indeed affected, you may need to wait until the service is restored.

check the apple system status to fix files not downloading on iphone

Fix 3. Check iCloud Storage

iCloud offers a limited amount of free storage, and if your storage is full, files will not download from iCloud. Therefore, it's important to check your available iCloud storage.

Here is how to do it:

Step 1. Go to "Settings" > "Apple ID" > "iCloud" to check your storage usage.

Step 2. If space is insufficient, you can free up storage by deleting unnecessary files, photos, or backups or by upgrading to a larger storage plan.

check icloud storage to fix files from icloud not downloading

Fix 4. Re-enable iCloud Drive

iCloud Drive is a key feature for iCloud file synchronization. If iCloud Drive encounters issues or is not properly enabled, file downloads may be affected. By turning off and then re-enabling iCloud Drive, you can refresh the sync functionality and potentially resolve download problems.

Here are the steps:

Step 1. Go to "Settings" > "Apple ID" > "iCloud".

Step 2. Turn off iCloud Drive, wait a few seconds, then turn it back on.

re-enable icloud drive to fix icloud drive files not downloading

Step 3. Return to the Files app and check if you can download files normally.

Fix 5. Sign Out Of Apple ID and Sign Back In

Your Apple ID is the core account associated with iCloud services, and sometimes the files not downloading on iPhone issues can arise due to anomalies in the login state. By signing out and then signing back into your Apple ID, you can re-establish the connection with iCloud services and restore file download functionality.

To do this, follow the steps below:

Step 1. Go to "Settings" > "Apple ID", scroll down, and select "Sign Out".

Step 2. Enter your Apple ID password and confirm the sign-out.

Step 3. After signing back into your Apple ID, check if you can download files.

re-sign in icloud account to fix files not downloading from icloud

Fix 6. Update the iPhone/iPad

If your device is not running the latest version of iOS or iPadOS, some features might encounter compatibility issues that could lead to files not downloading from iCloud properly. Regularly updating your device's operating system and ensuring you are using the latest software version can help avoid many problems.

Here is how to do it:

Step 1. Go to "Settings" > "General" > "Software Update" to check for available system updates. (Is the iPhone stuck on a software update?)

Step 2. If an update is available, tap "Download and Install", and then try downloading the files again after completing the update.

update the ios version to fix files not downloading on iphone

Fix 7. Restart the iPhone

Restarting your device is a common method for resolving many minor issues. By turning your device off and then back on, you can refresh the system and clear any temporary errors that might be causing problems. After restarting, try downloading the file again.

restart the iphone to fix icloud files not downloading

Fix 8. Reset All Settings

If other methods don't work, you can try resetting all iPhone settings. This action will not delete your data but will restore all device settings to their default values, which can help resolve download issues caused by incorrect settings.

Here are the steps:

Step 1. Go to "Settings" > "General" > "Reset" > "Reset All Settings".

Step 2. Enter your device password and confirm the reset.

reset all settings to fix files from icloud not downloading

Note: If you don't know the difference between Reset All Settings and Erase All Content and Settings, you can click here to learn more about them.

Fix 9. Contact Apple Support

If you have tried all of the above methods and the iCloud files not downloading issue persists, it is recommended to contact Apple Support for professional assistance. Apple's technical support team can help diagnose more complex problems and provide effective solutions.

Bonus: How to Download iCloud Files to PC

If you're frustrated with trying different solutions to fix iCloud Drive files not downloading issues, you might want to consider using the reliable and secure iCloud data download tool - Coolmuster iCloud Backup Recovery. This tool enables you to easily access iCloud backup files and selectively download them to your computer. Its user-friendly interface and simple operation make it an effective solution for resolving issues with iCloud file downloads.

Highlights of Coolmuster iCloud Backup Recovery:

Here is how to download iCloud files to the computer using iCloud Backup Recovery:

01Download, install, and launch this tool on your computer. Please enter your Apple ID and password on the screen, then tap the arrow icon to log in. You will then be directed to the next screen. (Note: If you have enabled two-factor authentication on your iOS device, tap "Verify" to continue.)

sign in with your apple id

02Select the file types you wish to download and click the "Next" icon. The software will then scan and display your iCloud backup files.

choose the data you want to download to scan

03Choose the files you want to download on the screen. Then, tap "Recover to Computer" to save them.

download icloud files using icloud backup recovery

Video Tutorial:

Sum Up

The files from iCloud not downloading issues can be caused by various factors, including network problems, insufficient storage, or incorrect system settings. By checking your network connection, updating your device, and re-enabling iCloud Drive, you can effectively resolve most issues.

If you prefer not to try these solutions, you can use Coolmuster iCloud Backup Recovery to easily download and recover iCloud files.

Related Articles:

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7 Common Solutions to Fix iCloud Upload Stuck Issue Easily

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