"Contact Posters already not working? Anybody else having this issue? The Contact Posters don't update on anybody else's phones even though we're all updated to iOS 17 and all our settings are correct?"
- from Reddit
iOS 17 introduces a brand new Contact Poster feature, allowing users to set personalized posters for their contacts, enhancing the fun and aesthetics of the contact interface. However, some users have encountered the iOS 17/18 Contact Poster not working issues. This article will delve into the possible reasons behind this issue and provide detailed solutions to help you restore functionality quickly.
If your iPhone Contact Poster is not working in iOS 17/18, here are various reasons. The following are the most common reasons:
Now that we've covered the potential causes of the iOS 17/18 Contact Poster not showing, let's go through the troubleshooting steps and fix the issue one by one.
Temporary errors may occur during device operation, and restarting is one of the simplest and most effective solutions. After a restart, the system reloads, which often resolves minor issues, including the iOS 17/18 Contact Poster disabled problem.
To restart your iPhone, follow the steps below:
Step 1. Press and hold the "Power" button and the "Volume" button until the slider appears on the screen.
Step 2. Slide to power off the device, then wait 30 seconds for it to completely shut down.
Step 3. Press and hold the "Power" button again to turn the iPhone back on and restart it.
As mentioned earlier, the Contact Poster feature is only supported on iPhones running iOS 17/18. If your Contact Poster isn't showing, it's essential to update both your device and the recipient's device to iOS 17/18.
To update your iPhone, here are the steps:
Step 1. Open "Settings" and tap on "General".
Step 2. Select "Software Update" and wait for the system to check for available updates. (iPhone stuck on software update?)
Step 3. If an update is available, tap "Download and Install".
The Contact Poster feature relies on the "Name & Photo Sharing" setting. If this feature is not enabled, the iOS 17/18 Contact Poster will not be displayed.
To enable this feature, follow the steps below:
Step 1. Open the Phone app on your iPhone and go to the "Contacts" tab.
Step 2. Find your name at the top and tap on it.
Step 3. Next, go to the "Contact Photo & Poster" option. Make sure the toggle for "Name & Photo Sharing" is turned on. If it's off, switch it on.
Step 4. For a smoother sharing experience, set the "Share Automatically" option to "Contacts Only" instead of "Always Ask". This way, your Contact Poster will be shared automatically with your contacts without needing your approval each time.
To ensure your Contact Poster works properly on your iPhone running iOS 17/18, you need to check your Caller ID settings. Enabling the "Show My Caller ID" option ensures that your Caller ID is visible to recipients when you call, allowing your Contact Poster to function correctly.
Follow these steps:
Step 1. Open the "Settings" app on your iPhone.
Step 2. Scroll down and tap on "Phone".
Step 3. Find and tap on "Show My Caller ID".
Step 4. Make sure the toggle for Show My Caller ID is turned on. If it's off, switch it on.
To use the iOS 17/18 Contact Poster feature effectively, you need to have iMessage enabled with your phone number, not just your Apple ID.
Here's how to enable iMessage with your phone number:
Step 1. Open the "Settings" app and go to the "Messages" section.
Step 2. Toggle the iMessage switch to the "on" position.
Step 3. Then, tap "Send & Receive". Make sure your phone number is selected for both receiving and sending iMessages.
If the iPhone Contact Poster is not working in iOS 17/18, you can reset it by deleting the current poster and creating a new one.
Here's how it works:
Step 1. Open the Phone app and select the "Contacts" tab from the bottom menu, or open the Contacts app directly.
Step 2. Tap your contact card labelled "My Card" at the top. Then, tap "Contact Photo & Posters".
Step 3. After that, tap "Edit" under your Contact Poster and swipe up the Contact Poster to reveal the trash icon.
Step 4. Tap the "trash" icon and select "Delete" to confirm.
Step 5. Then, tap "Create New" to create a new Contact Poster on your iPhone. Follow the on-screen instructions to complete the personalization of your Contact Poster.
If the iOS 17 Contact Poster is still disabled, you can try resetting and reconfiguring it to resolve the issue. Here is how to do it:
Step 1. Open "Settings" and select "General".
Step 2. Scroll down and tap "Transfer or Reset iPhone".
Step 3. Select "Reset" and then choose "Reset All Settings".
Step 4. Enter your device password to confirm the action.
Note: You can also reset your iPhone to factory settings to fix this issue, but it will delete everything from your iPhone, while the rest of the settings will not. If you want to learn more, you can click here to learn Reset All Settings vs. Erase All Content and Settings.
If none of the above methods resolve the issue, it could be caused by a system malfunction. iOS System Recovery is a professional iOS system repair tool that can fix various system issues, including the iOS 17/18 Contact Poster not showing, without losing data.
What can iOS System Recovery do for you?
Here is how to fix the iOS 17/18 Contact Poster disabled using iOS System Recovery:
01Download the tool onto your computer. After the download is complete, open the program and select "iOS System Recovery".
02Connect your iPhone to your computer and trust the connection. Then, click "Start" and follow the on-screen instructions to enter recovery mode.
03Choose "Standard Mode" and click "Confirm" to proceed. The tool will begin downloading the required iOS firmware.
04Once the firmware download is complete, click "Repair" to start the repair process. The tool will fix your device and resolve the iPhone Contact Poster not working in iOS 17/18.
If the issue is still unresolved, professional technical support may be required. Contacting Apple Support for further assistance should be the final step.
The Contact Poster feature in iOS 17/18 offers users more personalization options, but if issues arise, you can try the methods above to troubleshoot one by one. If a system malfunction occurs, we recommend using iOS System Recovery. Its professional repair capabilities can help you easily resolve the problem.
We hope this article was helpful! If the issue persists, please contact Apple Support for further assistance.
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