"Just restored a iPhone 6 from iCloud backup, but I saw 'Messages in iCloud is Currently Disabled, repair account' at the message page bottom! Tried press 'repair account' but nothing change! Checked my iCloud account many times, and message is enabled for sure! I saw similar problems on website with iOS 11.x, but my phone with the latest iOS 12.2. How to fix it? Please advise!!"
- from Apple Community
When using iCloud to sync messages, some users may encounter the message "Messages in iCloud is currently disabled". What does disabling messages in iCloud mean? This usually means that your device is unable to use the iCloud message syncing feature properly, which could result in messages not being backed up or synced across devices. This article will help you understand the causes of this issue and provide effective solutions.
When the "Messages in iCloud is currently disabled" message appears, it usually indicates that there is an issue with the device attempting to sync messages with iCloud. Here are some common causes:
To resolve this issue, here are some effective solutions, each addressing different possible causes, which you can try step by step.
A stable network connection is essential for the proper functioning of the iCloud message feature. If the network connection is interrupted or unstable, message syncing will not work. Ensure that the device is connected to a stable Wi-Fi or cellular data network. If the issue persists, you can try resetting the network settings:
Step 1. Go to "Settings" > "General" > "Reset" > "Reset Network Settings", enter your device password, and confirm the action.
Step 2. After resetting, reconnect to Wi-Fi and check if the issue is resolved.
An abnormal Apple ID login status may also cause the "Messages in iCloud is currently disabled" message. By signing out and signing back into your iCloud account, you can refresh its configuration and resolve potential issues. Here are the steps:
Step 1. Go to "Settings" > [Your Name] > "Sign Out". (Can't sign out of your Apple ID?)
Step 2. Follow the prompts to enter your Apple ID password and turn off "Find My iPhone".
Step 3. After signing out, sign back into your iCloud account.
Step 4. Once logged in successfully, check if the message syncing has returned to normal.
Another solution to resolve the "Messages in iCloud is currently disabled" issue is to force restart the phone. If the device experiences a temporary malfunction, a force restart can help clear the system cache and restore the device to normal operation. Here is how to force restart the iPhone:
For iPhone 8 and later:
For iPhone 7 and iPhone 7 Plus:
For iPhone 6s and earlier:
One reason your iCloud messages may become disabled is frequently changing your password. This can cause your phone's system to perceive your account as insecure, leading to the disabling of iCloud. To prevent such issues and avoid being locked out of your messages, you can add an extra layer of security. Two-factor authentication is a solution that provides additional protection. It uses two authentication factors to grant access to your online accounts. Here's how to enable two-factor authentication on your iPhone to prevent the iCloud disabling issue:
Step 1. Go to "Settings" > [Your Name] > "Password & Security".
Step 2. Tap "Turn On Two-Factor Authentication" and follow the on-screen instructions to complete the setup.
Step 3. Once the setup is complete, return to iCloud and re-enable the message syncing feature.
An outdated iOS version may cause compatibility issues, preventing iCloud messages from working properly. Regularly updating the system can fix known issues and improve device performance.
Here are the steps to update:
Step 1. Go to "Settings" > "General" > "Software Update". (iPhone stuck on software update?)
Step 2. If an update is available, tap "Download and Install".
Step 3. After the update is complete, restart your device and test the message syncing feature.
If your iCloud storage is full, it will directly prevent messages from syncing, resulting in the "Messages in iCloud is currently disabled" message. Clearing or expanding your storage is key to resolving this issue.
To check your iCloud storage, follow the steps below:
Step 1. Open "Settings" on your device.
Step 2. Tap your "Apple ID" at the top > "iCloud" to check the storage usage.
If storage is low, you can take the following steps:
If the above methods do not fully resolve the issue, you can also use other methods to back up your messages. Coolmuster iOS Assistant is a professional iOS data management tool that supports quickly backing up iPhone/iPad data to a computer, including messages, without relying on iCloud or worrying about network and storage space limitations.
Overview of Coolmuster iOS Assistant:
Here is how to use iOS Assistant to transfer messages from your iPhone to your computer:
01Download and launch the program on your computer, and then connect your iPhone to the computer via USB. Make sure to tap "Trust" on your iPhone and then click "Continue" on your Mac to proceed. Once your iPhone is successfully connected, the main interface will appear, as shown in the picture.
02Select the "Messages" icon from the left panel and all your messages will be displayed on the right. Choose the messages you want to transfer, click the "Export" button, and you'll see several export options. You can export the messages as HTML, Text, or CSV, then select a folder to save them. Click "OK" to complete the transfer.
Video Tutorial:
When the "Messages in iCloud is currently disabled" issue occurs, you can try the seven troubleshooting methods above to resolve the problem step by step. If you need a more reliable way to back up your messages, Coolmuster iOS Assistant is your best choice. Why not download it now and experience it, making your data management more efficient?
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