"iCloud videos are not downloading to Photos. I have 195GB of videos and photos in my Photos stored in iCloud through a 200GB plan. When I try to view some of them in Photos, they start to download, but then an exclamation point appears in the lower right corner with the error message, 'An error occurred while downloading a larger version of this video for editing. Please try again later'. This is true of several different videos. What's going on? Are my videos okay? How can I get them back?"
- from Apple Community
iCloud, as an important data storage tool for Apple users, provides us with a secure and convenient cloud platform to store photos, videos, and other data, helping to free up storage space on our devices. However, we sometimes encounter issues like the one faced by the user mentioned above: videos not downloading from iCloud. To address this concern, this article will explain the possible reasons why videos may not download and provide effective solutions.
There can be several reasons for videos not downloading from iCloud. Here are some common causes:
After we know the possible reasons, let's learn how to resolve this issue in the next two parts.
If your videos are not downloading from iCloud to your iPhone or iPad, here are some fixes you can try.
A stable network connection is crucial for downloading videos from iCloud. You can check if the network is functioning properly by following these steps:
Step 1. Open "Settings" on your iPhone or iPad and select "Wi-Fi".
Step 2. Ensure you are connected to a stable Wi-Fi network, and try switching to another Wi-Fi network if necessary.
Step 3. You can also turn off Wi-Fi and then turn it back on or restart your router to refresh the network.
Step 4. If the problem persists, you can go to "Settings" > "General" > "Transfer or Reset iPhone" > "Reset" > "Reset Network Settings" to reset your network settings.
If your device is running low on storage space, iCloud videos may fail to download. You can free up space for video downloads by clearing out unnecessary files. Here are the steps to check and clear space:
Step 1. Open "Settings", go to "General", and then tap on "iPhone Storage".
Step 2. Check the available storage space. If it's insufficient, you can delete unnecessary apps, photos, or cache files to free up space.
Step 3. Once you confirm there's enough space, try downloading the video again.
Sometimes, logging out and then logging back into your iCloud account can resolve the issue. This action refreshes the connection between your device and the iCloud service.
To do this, follow the steps below:
Step 1. Go to "Settings" and tap on your username at the top. Select "Sign Out".
Step 2. Wait a few minutes, then sign back in.
Step 3. After logging in, open the "Photos" app and try downloading the video again.
Turning off the Optimize iPhone Storage feature can help resolve video downloading issues. This setting is meant to save storage space by keeping lower-resolution versions of photos on your device while storing the full-resolution ones in iCloud. By disabling this feature, you ensure that the full-resolution versions of your videos are accessible on your iPhone.
Here is how to do it:
Step 1. Open "Settings", select "[Your Name]" > "iCloud" > "Photos".
Step 2. Tap on "Optimize iPhone Storage" and turn off the option to disable this feature.
Ensure that Low Power Mode is not enabled on your iPhone. When your iPhone is in Low Power Mode, certain functions may be temporarily unavailable, which could prevent videos from downloading.
To turn off the Low Power Mode, follow the steps below:
Step 1. Go to "Settings" and tap on "Battery".
Step 2. Turn off "Low Power Mode".
Updating the iOS version on your iPhone can help resolve downloading issues with iCloud. Apple regularly releases updates to introduce new features, fix bugs, and improve performance. Using an outdated iOS version may lead to compatibility problems or software glitches. Keeping your iOS updated ensures optimal performance and can resolve download issues.
To update your iPhone, follow the steps below:
Step 1. Open "Settings", select "General", and then tap on "Software Update".
Step 2. If an update is available, tap "Download and Install".
If you want to learn how to download your iCloud photos to your iPhone or iPad, here is a step-by-step guide.
[Solved] How to Download Photos from iCloud to iPhone in a SnapIf your videos are not downloading from iCloud to your computer, here are also four fixes you can try.
Restarting iCloud is an effective way to resolve issues with downloading videos from iCloud to your PC. iCloud ensures smooth synchronization of your photos, and restarting it can refresh the service, potentially fixing any temporary problems that may hinder video downloads. This simple action can help address download issues and ensure seamless access to your iCloud media.
An outdated version of iCloud for Windows may lead to download issues. Therefore, updating the iCloud application to the latest version can be helpful. Simply visit the Apple website or the Microsoft Store to check for available updates for iCloud for Windows, and install them if any are found.
Manually downloading videos is also an effective way to tackle the issue. Occasional glitches or compatibility problems can disrupt the automatic download process. By downloading videos from iCloud manually, users gain direct control over the process, ensuring that the desired content is successfully transferred to their PC.
Here is how to do it:
Step 1. Visit the iCloud website.
Step 2. Log in using your Apple ID and password.
Step 3. Click on the "Photos" icon and navigate to the section with your videos.
Step 4. Select the videos you want to download. Click the "Download" button and monitor the progress to ensure the items are successfully downloaded to your PC. (How to download iCloud photos to PC?)
If it still doesn't work, you can use a professional tool like iCloud Video Downloader to download videos from iCloud to your computer. As long as you have an iCloud backup that includes the videos you want to download, the software allows you to selectively restore or download videos from your iOS device's iCloud backup.
Key features of iCloud Video Downloader:
Here is how to use iCloud Video Downloader to download your iCloud videos to your computer:
01Download and launch the software, select "Recover from iCloud Backup File", and then sign in to your iCloud account
02Choose the "iCloud Backup" option and click the "Start" button to scan your iCloud backup.
03All backup files associated with your account will be displayed; you can select one based on the device name and backup date. Click "Download" to proceed.
04Once the download is complete, click on "App Videos" to preview and select the items you want, including both deleted and existing videos. After making your selections, simply click the "Recover" button to save them to your computer.
When encountering the videos not downloading from iCloud issue, consider trying the solutions provided in this article. Additionally, iCloud Video Downloader is a professional tool that allows you to download iCloud data to your computer with just one click. We hope these steps will help you resolve the issue and access your video files smoothly.
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