Mobile Transfer
 
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[Solved] 8 Effective Ways to Fix AirDrop Failed to Save Item

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AirDrop is a convenient tool for transferring files between Apple devices, allowing users to quickly share photos, videos, documents, and more. However, sometimes, you might encounter the issue of "Failed to save item" when using AirDrop. This issue can result in file transfer failures or the inability to locate received files on the target device.

This article will explore the possible causes of this problem and provide corresponding solutions to help you resolve the issue of AirDrop failed to save item. Additionally, we will introduce an AirDrop alternative to transfer files between iOS devices.

airdrop failed to save item

 

Part 1. Why Is AirDrop Saying Failed to Save?

Before understanding how to resolve this issue, it's important to first understand why AirDrop might fail to save items. Here are some common reasons:

  • Insufficient storage space: The target device may lack enough storage to save the file.
  • File compatibility issues: The file format being transferred might not be supported or recognized by the target device.
  • Network connectivity issues: Although AirDrop uses Bluetooth and Wi-Fi, an unstable network connection can still cause transfer failures.
  • System or software glitches: Temporary faults or bugs in the iOS system might prevent files from being saved.
  • Incorrect AirDrop settings: AirDrop settings, such as restricting transfers to contacts only, may result in files not being received.

Part 2. How to Fix AirDrop Failed to Save Item

Here are some effective solutions to help you fix the issue of AirDrop failed to save item.

Fix 1. Check Bluetooth & Wi-Fi

Ensure that Bluetooth and Wi-Fi are turned on and working properly. You can try turning both features off and then on again to re-establish the connection.

What's more, AirDrop functions most effectively when iOS devices are close to each other, ideally within 30 feet. If the devices are too far apart or if there is interference from other electronics, the AirDrop transfer may fail.

check wifi and bluetooth to fix airdrop failed to save item mp4

Fix 2. Check AirDrop Settings

Check the AirDrop settings to ensure they are configured correctly and that the device is set to receive files from "Everyone". Here is how to do it:

Step 1. Open the "Settings" app on your device and select "AirDrop".

Step 2. You will see the "Contacts Only" and "Everyone". Select "Everyone" to receive files from any device. (AirDrop contacts only not working?)

check airdrop settings to fix failed to save item airdrop

Fix 3. Check iPhone Storage

One possible reason you might be unable to save AirDrop items is insufficient storage space on your device. In that case, you should ensure that your device has enough storage space to receive files. If it is not enough, you should take measures to free up iPhone storage.

To check how much space has been used, follow the steps below:

Step 1. Open the "Settings" app.

Step 2. Tap "General", then select "iPhone Storage".

free up iphone storage to fix airdrop failed to save item

Step 3. To free up iPhone storage, try deleting some unnecessary files or apps.

Fix 4. Ensure File Format Compatibility

Check if the received file format is supported. Try converting the file to a supported format and then transfer it again.

Fix 5. Check iPhone Screen

When transferring large files, the process can take some time. To avoid transfer failures or interruptions, ensure that your phone screen stays awake. Follow these steps to prevent this issue:

Step 1. Go to "Settings" > Tap "Display & Brightness".

Step 2. Select "Auto-Lock" > Choose "Never".

check iphone screen to fix airdrop failed to save item mp4

Fix 6. Check Content & Privacy Restrictions Settings

Additionally, make sure that content and privacy restrictions are not preventing file saving. Here are the steps:

Step 1. Go to the "Settings" menu, tap "Screen Time", and select "Content & Privacy Restrictions".

Step 2. Then, tap "Allowed Apps" and make sure "AirDrop" is enabled.

check restrictions to fix failed to save item airdrop

Fix 7. Update Software Version

Updating your iPhone software can also resolve AirDrop's issue with saving items. This update provides new features and fixes bugs that may be affecting your device. To update your iPhone, follow the steps below:

Step 1. Open the "Settings" app.

Step 2. Tap "General", then select "Software Update". (iPhone stuck on software update?)

Step 3. If an update is available, download and install it.

update iphone to fix airdrop failed to save item

Fix 8. Restart the Device

A simple restart can often resolve the "AirDrop failed to save item" error. Restarting your device refreshes its memory and closes background processes that may be causing issues. To restart, press and hold the power button, then drag the slider to turn off your iPhone. Wait a few minutes, then turn it back on.

restart iphone to fix failed to save item airdrop

Part 3. Alternative to AirDrop to transfer files from iOS to iOS

If you still can't save AirDrop files or need a more stable transfer method, Coolmuster Mobile Transfer is a good option. It facilitates easy data migration between Apple devices. With its simple operation and support for various file types, it serves as a reliable alternative.

Highlights of Coolmuster Mobile Transfer:

  • Transfers files seamlessly between Android and Android, iOS and iOS, iOS and Android, and Android and iOS.
  • Handle various data types, including photos, videos, SMS, contacts, music, and more.
  • Safe and user-friendly with fast transfer speeds.
  • Support most iPhone models, including the latest iPhone 15 series (iOS 17 supported).
  • Available for download on both Windows and Mac.

Follow the steps below to transfer data from iPhone to iPhone using Mobile Transfer:

01Download and install the appropriate version of the tool on your computer. Launch the application and connect your iOS devices using USB cables.

02Unlock your devices and tap "Trust" when prompted. You will then see the connected interface. Verify that the Source and Destination devices are correctly assigned. If needed, click the "Flip" button to switch their positions.

connect your devices to the computer

03Select the files you want to transfer by category, and then tap the "Start Copy" icon to begin the transfer.

transfer data from phone to phone using mobile transfer

Video Tutorial:

Part 4. FAQs on AirDrop Failed to Save Item

Q1. What to do when failed to save audio item?

Actually, when trying to transfer an audio file from your MacBook to your iPhone using AirDrop, Apple does not permit this. You'll need to explore other methods to transfer music from iPhone to Mac.

Q2. What to do when failed to save video item?

To transfer a video file exported from Final Cut, you should set the video codec to H.264. If that doesn't work, convert the original video file to the .mp4 format. If you need a reliable MP4 video converter, you can read this article to easily convert your video to MP4.

Then Bottom Line

Although the AirDrop failed to save item issue can be frustrating, you can effectively resolve it using the methods described in this article. Additionally, if you need a more reliable transfer tool, Coolmuster Mobile Transfer is also a good option.

Related Articles:

[2024] Does Airdrop Reduce Quality? Here're the Answers

12 Fixes for AirDrop Stuck on Waiting or Stopped Working

[Answered] Where Do AirDrop Files/Photos/Videos Go on iPhone/Mac?

How to AirDrop from iPhone to PC Windows 11/10/8/7 in Six Practical Ways?

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