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[2024 Updated] How to Fix Snapchat Notifications Not Working?

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"Really small thing but anybody not receive notifications for snapchat? I've enabled them but I just never get them. It's quite frustrating as it's an app I use for messaging a lot and having to periodically check to see if I've got any messages is not ideal."

- from Reddit

The issue of Snapchat notifications not working properly can be frustrating, such as failing to receive messages, updates, or alerts in a timely manner. Many users have reported experiencing the problem of "not receiving Snapchat notifications", especially after upgrading to iOS 16/17/18. If your Snapchat notifications are not showing up or you're not receiving notifications, please refer to the following troubleshooting methods to help resolve the issue quickly.

snapchat notifications not working

 

Part 1. Why Am I Not Getting Snapchat Notifications on iPhone?

Snapchat notifications not working may be due to the following reasons:

  • Network issues: Snapchat requires a stable internet connection to receive notifications.
  • Notification settings not properly configured: If notification permissions for Snapchat are not enabled on your device, you will not receive alerts.
  • Battery optimization or power-saving mode restrictions: In power-saving mode, background activity for apps may be restricted.
  • Do Not Disturb mode enabled: This mode blocks all notifications, including sounds and alerts.
  • Cache data conflicts: Accumulated cache data in Snapchat over time may cause the app to malfunction.
  • Outdated app or system version: Older versions of software may have compatibility issues.

Is your iOS 18 notifications not showing up on the lock screen? Read this article to learn the possible reasons and learn how to fix it.

iOS 18 Notifications Not Showing on Lock Screen? - 7 Quick Fixes

Part 2. How to Fix Snapchat Notifications Not Working on iPhone

To resolve the issue of how to fix Snapchat notifications not working, we provide detailed troubleshooting steps, including basic checks and advanced actions. Below are the detailed explanations for each method.

Fix 1. Check Network Connection

When you find that Snapchat notifications are not showing up, an unstable network connection may be the culprit. Snapchat requires a strong and stable network to push notifications. If your Wi-Fi or cellular signal is weak, Snapchat notifications may be delayed or not received at all.

  • Make sure you are connected to Wi-Fi or mobile data, and check the signal strength.
  • If the network connection is fine but notifications still aren't working, try resetting your network: Go to "Settings" > "General" > "Transfer or Reset iPhone" > "Reset" > "Reset Network Settings".

reset network settings to fix my snapchat notifications are on but not working

Fix 2. Check Notification Settings

If Snapchat notifications are not working on iOS 16/17/18, first check if the notification settings are correctly configured. The Snapchat notification feature requires permission from the device to function properly. If you have disabled notification permissions, Snapchat notifications will not appear.

Check the iPhone's settings:

Go to your iPhone's "Settings" > "Notifications" > Find "Snapchat" > Make sure "Allow Notifications" is enabled.

check notifacations seeting in iphone

Check in-app notification settings:

Open Snapchat > Tap your profile icon > Tap the gear icon to enter "Settings" > Find the "Notifications" option > Make sure all notifications are turned on.

check notifacations seeting in snapchat

Fix 3. Disable Do Not Disturb

If the Do Not Disturb mode is enabled, it may cause my Snapchat notifications to be on but not working because the Do Not Disturb mode mutes all notifications. To fix this issue, you should turn off this mode by following the steps below:

Step 1. Open "Settings", then tap "Focus".

Step 2. Check if "Do Not Disturb" is enabled. If it is, turn off this mode.

turn off do not disturb mode to fix snapchat notifications not showing up

Fix 4. Clear Snapchat Cache

Snapchat notifications not working may be caused by cache data conflicts that prevent the app from functioning properly. Clearing the cache can free up storage space and resolve potential app issues.

To do this, follow the steps below:

Step 1. Open Snapchat and tap the "profile icon" in the top-left corner.

Step 2. Tap the "gear icon" in the top-right corner to go to "Settings".

Step 3. Scroll down and find the "Clear Cache" option, then tap "Clear".

clear snapchat cache to fix not getting snapchat notifications

Step 4. After confirming the action, restart the app and check if the issue is resolved.

Fix 5. Log Out and Log Back In

When the app encounters minor issues, logging out and logging back in can refresh the app settings and resolve the "not getting Snapchat notifications" problem.

Here's how it works:

Step 1. Open Snapchat and tap the "profile icon" in the top-left corner.

Step 2. Tap the "gear icon" in the top-right corner and select "Log Out".

Step 3. Enter your account information to log back in.

Fix 6. Update System or App

Snapchat notifications not working on iOS 16 may be related to compatibility issues with the system or app version. Older system or app versions may have bugs, and updating to the latest version often resolves these issues.

Update Snapchat:

Go to the App Store or Google Play, check if an update is available, and install the latest version.

Update iPhone system:

Go to "Settings" > "General" > "Software Update" > Check for updates and install. (iPhone software update failed?)

update ios to fix not receiving snapchat notifications

Fix 7. Reinstall Snapchat

If updating doesn't work, you can try uninstalling and reinstalling Snapchat. Follow these steps:

Step 1. Long press the Snapchat app icon > Tap "Delete App".

reinstall snapchat to fix not getting snapchat notifications

Step 2. Go to the App Store or Google Play to re-download and install Snapchat.

Step 3. After logging in, check if the notification feature is working properly.

Note: If you want to learn more ways to delete apps from your iPhone, you can click here to learn how to do it.

Fix 8. Restart Device

Not receiving Snapchat notifications may be due to a temporary device malfunction. Restarting the device can clear errors in the memory and restore normal functionality.

Follow these steps to restart the iPhone:

For iPhone X, 11, 12, 13, or newer models:

  • Press and hold the "Volume" button and the "Side" button until the power-off slider appears.
  • Slide the slider to turn off the device, then wait for about 30 seconds for it to fully power down.
  • To turn the device back on, press and hold the "Side" button until the Apple logo appears.

For iPhone 6, 7, 8, or SE (2nd or 3rd generation):

  • Press and hold the "Side" button until the power-off slider appears.
  • Slide the slider to turn off the device, then wait for about 30 seconds for it to shut down.
  • To turn the device back on, press and hold the "Side" button until the Apple logo appears.

For iPhone SE (1st generation), iPhone 5, or earlier:

  • Press and hold the "Top" button until the power-off slider appears.
  • Slide the slider to turn off the device, then wait for about 30 seconds for it to shut down.
  • To power the device back on, press and hold the "Top" button until the Apple logo appears.

restart iphone to fix my snapchat notifications are on but not working

Fix 9. Use iOS System Recovery

If the above methods don't work, the issue may be caused by a system problem leading to Snapchat notifications not working. iOS System Recovery is a professional iOS repair tool that can fix system issues without data loss.

What can iOS System Recovery do for you?

  • Fix a variety of iOS system issues, including iOS being stuck on the Apple logo, recovery mode, iPhone/iPad freezing or unresponsive, devices stuck in an infinite reboot loop, black/white screen problems, and other system crashes.
  • Offer two repair modes: Standard Mode and Advanced Mode.
  • Free upgrade or downgrade iOS versions, including iOS 18.
  • High success & no data loss.
  • Fully compatible with the latest iPhone 16 and iOS 18.

Here is how to fix Snapchat notifications not working using iOS System Recovery:

01Download and install the tool on your computer. After installation, launch the program and select "iOS System Recovery".

02Connect your iPhone/iPad to the computer and trust the connection. Then, click "Start" and follow the on-screen instructions to enter recovery mode.

click the start the button

03Choose "Standard Mode" and click "Confirm" to proceed. The tool will begin downloading the required iOS firmware.

select the repair mode

04Once the firmware is downloaded, click "Repair" to start the repair process. The tool will fix your device and resolve the issue with the Snapchat notifications not showing up.

how to fix snapchat notifications not working using ios system recovery

Fix 10. Contact Snapchat

If the issue is still unresolved, please contact Snapchat's official support team for assistance. The Snapchat support team can help you troubleshoot account or app-related issues.

Final Thoughts

Snapchat notifications not working can affect your user experience, but with the troubleshooting methods provided in this article, you can easily resolve the issue. If you need a quick fix and want to avoid data loss, we highly recommend using iOS System Recovery. It is a powerful, professional tool designed to fix iOS system issues.

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