"Me and my girlfriend have been having this issue of 'WhatsApp not working on Wi-Fi only on data' for a week or so. We both have iPhone 14 Pros and when we are connecting to our Wi-Fi, WhatsApp can't connect, as soon as we switch to data it works absolutely fine."
- From Reddit
WhatsApp has become an essential tool for communication, with billions of users relying on it daily. However, encountering issues like WhatsApp not working with Wi-Fi can disrupt your connectivity and communication. This problem often arises despite having a stable internet connection, leaving users puzzled. This article will guide you through potential causes of "WhatsApp is not working with Wi-Fi" and provide 8 actionable solutions to ensure that your WhatsApp works seamlessly with Wi-Fi.
When WhatsApp is not connecting on iPhone or Android over Wi-Fi, it is often due to:
Now, follow these methods step-by-step to solve the issue of "WhatsApp not working in Wi-Fi":
Wi-Fi signal quality plays a crucial role in WhatsApp's functionality. Weak or intermittent signals often cause connectivity problems.
Step 1. Verify the Wi-Fi signal strength.
Step 2. Disconnect and reconnect to your Wi-Fi network.
Step 3. Test the network on another device to confirm it works properly.
Incorrect device settings, such as airplane mode or disabled permissions, can block WhatsApp's access to the network.
For Android
Open "Settings" > "Apps" > "WhatsApp" and ensure necessary permissions (e.g., data access) are enabled.
For iPhone
Navigate to "Settings" > "Cellular" and check if WhatsApp is allowed to use mobile and Wi-Fi data.
Sometimes, Wi-Fi does not work for WhatsApp lies with the current network. Switching to a different network can help verify whether your router is the problem.
Step 1. Disconnect from your current Wi-Fi and connect to a different one.
Step 2. Test WhatsApp's functionality on the new network.
If you are able to use apps other than WhatsApp, the issue may be limited solely to WhatsApp. Temporary glitches in the app can disrupt its operation, such as WhatsApp not working with Wi-Fi. Restarting the app often clears such errors.
On Android
Force stop WhatsApp via "Settings" > "Apps" > "WhatsApp" and reopen it.
On iPhone
Swipe up or double-click the "Home" button to close the app and relaunch it.
Cached data can become corrupted, causing app performance issues. Clearing the cache can resolve these problems.
For Android
Go to "Settings" > "Apps" > "WhatsApp" > "Storage" and tap "Clear cache".
For iPhone
Offload WhatsApp from "Settings" > "General" > "iPhone Storage" without deleting user data.
Outdated app versions may not work correctly with newer operating systems or network settings. Updating ensures compatibility.
For Android
Visit the Google Play Store, search for WhatsApp, and tap "Update".
For iPhone
Open the App Store, search for WhatsApp, and tap "Update".
Reinstalling WhatsApp eliminates potential installation errors, including "WhatsApp is not working with Wi-Fi" and ensures a fresh start.
Step 1. Back up your WhatsApp chats via WhatsApp settings.
Step 2. Uninstall the app and download it again from the official store.
Step 3. Restore your chat backup during setup.
A simple reboot can resolve many minor system crashes that might affect WhatsApp's network connectivity. Different mobile phones have varying methods for restarting. Here, we take the most common restart method for Android phones as an example: Press and hold the "power" button, and then select "Restart" on the interface that appears.
If you're experiencing issues with WhatsApp not working on Wi-Fi and decide to move to a new device, ensuring your chats and data are seamlessly transferred is crucial. WhatsApp Transfer offers a robust solution to migrate WhatsApp data between devices without worrying about compatibility or data loss.
With WhatsApp Transfer, you can transfer WhatsApp chats, media files, and attachments between iOS and Android effortlessly. The process is simple: connect your devices to a computer, follow on-screen instructions, and complete the transfer in just a few clicks. It also supports transferring data from WhatsApp Business and provides restoring WhatsApp from Google Drive to iPhone.
Here, we will show you how to transfer WhatsApp from an iPhone to an Android device. The steps for other transfer modes (Android to iPhone, iPhone to iPhone, and Android to Android) are the same.
01Download and install WhatsApp Transfer on your computer. Launch the program, select "WhatsApp", and connect your iPhone and Android device to the same computer.
02For the iPhone, unlock the device and click the "Trust this computer" option to establish a connection and allow the software to access the device data. For Android, enable the USB debugging option so that the software can access the storage.
03Once connected successfully, go to the "Transfer" module and ensure that the devices are correctly listed under Source and Target. In this case, the iPhone will be the source and the Android will be the target device; if they are incorrect, click "Flip" to correct them.
04Now, click "Transfer" to initiate the WhatsApp data transfer process.
WhatsApp not working with Wi-Fi can arise due to weak signals, outdated apps, or corrupted cache. This guide has outlined comprehensive solutions, from checking your Wi-Fi connection to clearing the cache and updating the app.
For users switching devices, WhatsApp Transfer ensures smooth WhatsApp data transfer across platforms, offering a secure and user-friendly experience. Implement these fixes and tools to enjoy uninterrupted communication.
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