Sign Out Is Not Available Due to Restrictions? - 5 Quick Fixes

"I got a new iPhone 15 Pro and when I completed the setup, I could not sign out of my main Apple ID due to restrictions. Any help appreciated."

- from Apple Community

If you are like the user above, and you bought a new iPhone 16 and want to sign out of your Apple ID on your old device, but find sign out is not available due to restrictions, which can be confusing and inconvenient. This article will analyze the reasons for this issue and provide detailed solutions to help you successfully sign out of your Apple ID.

Part 1. Why Is My iPhone Saying Sign Out Is Not Available Due to Restrictions?

As the saying goes, "diagnosing the problem correctly is the key to solving it". If your Apple ID sign out is not available due to restrictions, the following are some possible reasons:

• Screen Time settings: If Screen Time is enabled and restrictions are set, it may disable the sign-out function.
• Device management: If your device is assigned by a business or school, it may be subject to management restrictions that prevent account sign-out.
• System malfunction: Occasionally, the device's system may experience errors, causing related options to be unavailable.
• Other unknown issues: For example, outdated device software or conflicting settings.

Part 2. How to Fix Sign Out Is Not Available Due to Restrictions

After we know the possible reasons for the iCloud sign out is not available due to restrictions, how do I sign out of an iPhone with restrictions? Here are some effective fixes you can try.

Fix 1. Turn Off Screen Time on iPhone/iPad

As mentioned earlier, the Apple sign out is not available due to restrictions message typically appears due to Screen Time restrictions. Therefore, the simplest way to sign out of your Apple ID is by disabling Screen Time.

Turn Off Screen Time Using Screen Time Passcode

If you set up Screen Time yourself and know both your Screen Time and passwords, the process is very straightforward. Here's a step-by-step guide to disable Screen Time:

Step 1. Open the "Settings" app on your iPhone and find and tap on "Screen Time".

Step 2. Scroll down to the bottom of the screen and tap "Turn Off Screen Time". Then, enter your Screen Time passcode to proceed.

Turn Off Screen Time Using Apple ID Password

If you've forgotten your Screen Time passcode, you can turn it off using your Apple ID password. Here's how:

Step 1. Go to Settings > "Screen Time" > "Change Screen Time Passcode" > "Turn Off Screen Time Passcode".

Step 2. Tap "Forgot Passcode" and enter your Apple ID and password to remove the Screen Time passcode.

Step 3. Return to the main Settings page and tap on your profile.

Step 4. Scroll down and tap "Sign Out", then enter your Apple ID password.

Step 5. Confirm your action by tapping "Sign Out" again.

Fix 2. Change Content and Privacy Restrictions

The Content & Privacy Restrictions feature controls certain actions that can be performed on the device, including signing out of Apple ID. If the account change function is restricted, the sign-out option will be greyed out, and this setting needs to be adjusted. To do this, follow the steps below:

Step 1. Go to "Settings" and tap on "Screen Time".

Step 2. Select "Content & Privacy Restrictions".

Step 3. Ensure the restriction toggle is turned on (green). If not, you won't be able to adjust the settings.

Step 4. Scroll down and tap "Account Changes". If it's disabled, change it to "Allow" to resolve the Apple ID sign-out issue.

Fix 3. Remove MDM Profile

If the device is managed by a school or company, its profile may restrict signing out of the Apple ID. These profiles enforce certain restrictions through MDM (Mobile Device Management) settings. Removing these profiles may resolve the issue.

Here is how to do it:

Step 1. Open "Settings" and go to "General".

Step 2. Tap on "VPN & Device Management".

Step 3. If an MDM profile is listed, tap on it and select "Remove Profile".

Step 4. Once the MDM profile is removed, the Apple ID sign-out issue will be resolved.

Fix 4. Restart Apple Device

During operation, the device may experience functionality issues due to system cache problems. A simple restart can refresh the system and clear any temporary issues, including signout is not available due to restrictions.

To restart your iPhone, follow the steps below:

For iPhone X, 11, 12, 13, or later:

• Press and hold both the "Volume" button and the "Side" button until the power-off slider appears.
• Drag the slider to turn off your device and wait about 30 seconds for it to fully power down.
• To turn it back on, press and hold the "Side" button until the Apple logo appears.

For iPhone 6, 7, 8, or SE (2nd or 3rd generation):

• Press and hold the "Side" button until the power-off slider appears.
• Drag the slider to turn off your device and wait about 30 seconds for it to shut down.
• To turn it back on, press and hold the "Side" button until the Apple logo appears.

For iPhone SE (1st generation), iPhone 5, or earlier:

• Press and hold the "Top" button until the power-off slider appears.
• Drag the slider to turn off your device and wait about 30 seconds for it to shut down.
• To power it back on, press and hold the "Top" button until the Apple logo appears.

Fix 5. System Update

If you still face the sign out is not available due to restrictions issue, updating the system to the latest version may fix these potential issues.

Here's how it works:

Step 1. Open "Settings" > "General" > "Software Update". (iPhone software update failed?)

Step 2. The system will automatically check for available updates.

Step 3. If an update is available, tap "Download and Install".

Part 3. How to Turn Off Screen Time Without a Passcode/Apple ID Password

If you don't remember either your Screen Time passcode or your Apple ID password, you may want to consider using a professional iOS unlocker tool, such as iPhone Unlocker, to remove the Screen Time restrictions without losing any data.

Key features of iPhone Unlocker:

• Remove the Screen Time passcode without data loss.
• Instantly remove the iPhone passcode and Apple ID.
• Quickly remove MDM (Mobile Device Management) from iPhone/iPad.
• Easily clear iTunes backup encryption settings from iPhone/iPad with a single click.
• Support nearly all iPhone models, including the latest iPhone 16, 15, 14, and more (compatible with iOS 18).

Free Download for PC

 

Free Download for Mac

Here is how to use iPhone Unlocker to remove the Screen Time restrictions:

In a Nutshell

After reading this article, you will have a clear understanding of how to fix the "Sign out is not available due to restrictions" issue, which is primarily caused by the Screen Time feature on your device. You can follow the above methods to troubleshoot and resolve the issue step by step. If you're unable to retrieve your Screen Time passcode and Apple ID passcode, I recommend using iPhone Unlocker to remove Screen Time restrictions with one click; simple and efficient.

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How to Change Apple ID without Losing Data [Proven Tutorial]