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(1) Connection
How to Do If the Driver Installation Failed?
How to Enable USB Debugging on Android Device?
What to Do if Android Device Fails to Connect via USB?
What to Do If USB Debugging Enabled But Detection Still Failed?
What to Do if the Program Does Not Recognize My Android Device?
(2) Use
How to Turn Off End-to-end Encryption Backup?
How to Fix Undersize Font in 4K/High-DPI Display?
What Can I Do if the Program will Not Start Normally?
How to Fix When The Product Freezes or Crashes?
Why Am I Getting A Message Saying "the program is Still running" When I Try to Uninstall the Tool?
Why the Program Can Only Detect Received Messages But Not Sent Messages?
How to Fix the Not Enough Space Issue for Android Devices?
1. What's the limitation in trial version of Coolmuster Android WhatsApp Recovery?
With the trial version, you can only scan and preview your Android phone data and backup files, while the full version not only allows you to scan and preview data, but also recover WhatsApp data from your phone or backup file as you want.
2. Which devices are supported by your Coolmuster Android WhatsApp Recovery?
The supported device brands are including but not limited to: Samsung, Xiaomi, OPPO, Oneplus, TECNO, Infinix, Itel, vivo, Motorola, Honor, etc. Click here to find if your phone is contained in the supported phone list.
In addition, it supports phones with Android OS 6.0 and above (including Android 14), but does not support phones with OS lower than Android 6.0.
And some models of these brand phones may not be supported, for there are too many models and we couldn't tested all of them. If you find that your device is not supported, please contact us and tell us your phone brand and model.
3. What is end-to-end encrypted backup of WhatsApp?
WhatsApp provides end-to-end encryption for all personal messages you send and receive, ensuring that only you and the person you are calling can read or hear them. With end-to-end encrypted backups, you can also add the same layer of protection to iCloud and Google Drive backups.
4. Can I access my Android phone or recover data if the phone screen is broken or locked?
No. It is because you can't operate your phone. To have your Android phone recognized successfully by the program, you need to unlock your phone to enable USB debugging.
There is a small probability to access your phone, only if you have unlocked your phone, enabled USB debugging on your phone before it is broken.
Related Articles:
Why the websites said I had reached the limit of downloads?
Why was I charged more than the price stated on the websites?
Attention: If you can't find your desired answers in this page, please feel free to contact us via the online feedback function or via email: support@coolmuster.com as you like.
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